Service & Support
With Mazak MPower, take easy advantage of the most-comprehensive machine support in the industry, all from one convenient online destination. You'll find everything you need to keep your machine tools running strong. Access phone support, request service, sign up for technical training, order parts, track a spindle rebuild and so much more. Mazak has you covered from day one, and we're always by your side to ensure your success.
Service Contacts
Scroll to locate your service support team by region
Regional Locations | Contact |
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Southeast | 678-985-4800 800-505-1964 atlservice@mazakcorp.com |
Midwest | 847-885-8311 800-677-8311 mwserviceschedule@mazakcorp.com |
North Central | 800-331-9151 KYservice@mazakcorp.com |
Northeast | 860-292-4400 800-436-8900 hartfordservice@mazakcorp.com |
Southwest | 281-931-7770 800-642-6110 houstonservice@mazakcorp.com |
West | 310-327-7172 800-511-8927 LAservice@mazakcorp.com |
Canada | 519-658-2021 CanadaService@mazakcorp.com |
Mexico | Gustavo Alarcon 011 52 818 221 0918 galarcon@mazakcorp.com |
North American Service | Contact |
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National Service Manager | Jason Fights 859-342-1825 jfights@mazakcorp.com |
National Service Assistant Manager | Jason Corns 859-342-1815 jcorns@mazakcorp.com |
Assistant North American Service Manager | Hiroshi Ito 859-342-1466 hito@mazakcorp.com |
North American Parts Manager | Steve Trammel 859-342-1790 strammel@mazakcorp.com |
Parts Customer Service | Jason Bailey 859-342-1441 pparts@mazakcorp.com |
Training Manager | Roy Gentry 859-342-1854 rgentry@mazakcorp.com |
Spindle Support | 888-462-9251 (Option 2) |
After Hours Service | 800-231-1456 |
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After Hours Parts Support | Register for after hours parts support. |