Service & Support
With Mazak MPower, take easy advantage of the most-comprehensive machine support in the industry, all from one convenient online destination. You'll find everything you need to keep your machine tools running strong. Access phone support, request service, sign up for technical training, order parts, track a spindle rebuild and so much more. Mazak has you covered from day one, and we're always by your side to ensure your success.
Essential Mazak Training Anytime, Anywhere
Our flexible training options meet your needs and your busy schedule. Choose in-person or on-demand courses at introductory or advanced skill levels – or opt for a customized class created just for your shop. Mazak Training courses cover topics ranging from programming and maintenance to operator skills development.
- More than 100 multi-level, in-person and on-demand training courses
- Courses for all skill levels.
- Programming, maintenance and operations courses.
- On-demand classes or in-person training.
- Access essential courses whenever and wherever you need them.
- Tailor instruction to what your shop needs to know.
Course Catalog
We offer a wide variety of courses, from operator development and electrical troubleshooting to advanced programming, so our customers can maximize their Mazak investment and increase their productivity.
Some of our courses are on demand, conducted entirely online, so you can learn wherever you are. In-person courses run between two and five days and take place at our National Technology Center in Florence, Kentucky, as well as our regional Technology Centers across North America. We also accept special requests to train your employees at your location.
Download our course catalog for in-depth details of class offerings – and check the Training Logistics tab below for locations, hotel accommodations, registration details and more.
Mazak Progressive Learning Course Catalog
- Filename
- Mazak_MPower_Course-Catalog.pdf
- Size
- 2 MB
- Format
- application/pdf
Logistics
To make attending our in-person training courses as easy as possible, we’ve compiled important details, directions to Technology Centers and hotel maps so you know what to expect.
- We hold many of our in-person classes at our Customer Service Headquarters inside the National Technology Center (East Building) on our Florence, Kentucky, campus. We also make classes available at our eight Regional Technology Centers across North America.
- Depending on the topic, in-person class sessions last between two and five days. Classes typically start at 8:30 am and end at 4:30 p.m., except for the last day of the session, which typically ends at 3:00 p.m.
- Class tuition fees cover professional instruction, class materials, manuals and daily lunches. Attendees without a certificate of tax exemption on file with us pay a 6% sales tax on manuals.
- Attendees are responsible for all travel-related expenses, including hotel accommodations, meals, entertainment and transportation. Upon your registration, we provide preferred hotel and car rental rates. Hotels provide transportation to and from the Mazak campus, as well as airport shuttle service.
- Classes fill up quickly, so reserve your spots in advance and confirm your enrollment with a purchase order. Register for classes registration online, or fax the print request form to our Customer Service Headquarters at (859) 342-1520.
Mazak Learning On Demand
Mazak’s MODL is a key component of MPower Complete Customer Care that allows you to tailor cloud-based, online machine-tool training to your shop’s specific needs and schedules.
With fully remote access to more than 100 on-demand courses, your team can train when it’s most convenient for them and your shop through online instruction and virtual experiences that provide all the detail and results of in-person learning.
- Basic Electricity
- Hydraulics
- Bearing Fundamentals
- Rolling Contact Bearings
- Basic Laws of Electricity
- MAZATROL Cutting Conditions for SMOOTH Controls
- MATRIX Data I/O Save
- SMOOTH Data I/O Save
- Creating MAZATROL Programs
- Program Storage
- Maintenance Screens
- Electrical Diagram Reading
- Tool Data
- Smooth PMC
- 3D Assist
- MAZATROL Control Navigation
New Heights of Productivity
Essential machine-tool training tailored to your shop's specific needs and schedules.
Suitable for Different Learning Levels
Customized course offerings and subject matter meet customer requests. Mazak adapts content to suit different learning levels.
More Than 100 On-Demand Courses
As a key component of Mazak’s MPower customer support program, MODL provides more than 100 on-demand multi-level courses. Online instruction and virtual experiences provide all the detail, engagement and results of in-person learning.
Convenient Scheduling and Access
Schedule training to fit production timetables and employee schedules. Instead of off-site class sessions or shift-by-shift group instruction, your team can train when it's most convenient for them and for your shop, including fully remote access.